---
title: "Payment on Booking"
url: "https://junglechief.productfruits.help/en/article/d0066707-1f40-4667-a87d-c5b815b32efb"
language: "en"
last_updated: "2026-04-23T03:51:21.289Z"
---

# Payment on Booking

The **Pay on Booking** feature requires pet owners to complete their payment via the Owner Portal before a booking request can be submitted and confirmed. When they click **Submit**, the system automatically redirects them to the Payment Page.

#### Fee Structure Options

**1\. The Absorbed Option**

Use this setting if you want to cover the processing costs yourself.

-   **How it works:** The customer pays the standard service price, and the processing fees are deducted from your total revenue.
-   **Example:** On a **$100.00** bill, the fee is **$3.20** ($100 times 2.9% + $0.30). The customer pays **$100.00**, and you receive a net amount of **$96.80**.

**2\. The On-Charged Option**

Use this setting if you want to pass the processing costs on to the customer.

-   **How it works:** The fee is calculated based on the gross amount and added to the bill total. The customer pays the fees on top of the service cost.
-   **Example:** To ensure you receive exactly **$100.00**, the system calculates a gross total of **$103.30** ($100 + 2.9% + $0.30). The customer pays **$103.30**, and you receive **$100.00** after the **$3.30** fee is deducted.

#### Compliance & Legal Notice

Before selecting the **On-Charged** option, please consider the following:

-   **Regional Legality:** Passing credit card surcharges to customers is restricted or prohibited in some jurisdictions. Verify that this is legal in your specific region.
-   **Taxation:** VAT/GST may apply to these surcharges.

**Professional Guidance:** We strongly recommend consulting with your accountant or tax professional before enabling the "On-Charged" feature.