---
title: "Refunding Owners"
url: "https://junglechief.productfruits.help/en/article/refunding-owners"
language: "en"
last_updated: "2026-04-23T03:45:41.431Z"
---

# Refunding Owners

To issue a refund:

1.  Go to the **Transactions page > Payment section**
2.  Click **Edit** on the relevant payment (use the search bar if necessary).
3.  Click the **Refund** button at the bottom of the page.

JungleChief will:

-   Remove the payment from any attached invoices
-   Return the invoice to an **Unpaid status**

You’ll then be prompted to record:

-   **Refund method** (cash, bank transfer, etc.)
-   **Reason for the refund**

Your **user login details are also recorded** for full traceability.

If the payment was made via **Stripe**, the system will automatically process the refund through Stripe back to the **original credit card**. No manual refund of money is required.

If you're making a cash refund, you will need to pay this manually.