---
title: "Toubleshooting grooming"
url: "https://junglechief.productfruits.help/en/article/toubleshooting-grooming"
language: "en"
last_updated: "2026-10-14T00:11:27.618Z"
---

# Toubleshooting grooming

**I turned the module on but don’t see it in the menu.**  
• Log out and back in.  
• Confirm the toggle is **On** under **Administration › Company Details › Modules**.

**My calendar shows no available slots.**  
• Check each groomer’s availability under **Administration › Users › Actions drop-down › Grooming Settings**.  
• Verify calendar display hours in **Administration › Grooming**.  
• Ensure at least one service is enabled and **Show on Portal** is toggled if you expect owner self‑booking.

**A new groomer doesn’t have a calendar.**  
• Make sure their user role is **Groomer** and availability is saved in **Grooming Settings**.

**A service isn’t appearing for owners in the portal.**  
• Edit the service and enable **Show on Portal**.

**Bookings won’t fit where I expect.**  
• Confirm the **Duration** of each service; longer durations require larger gaps on the calendar.

**Price isn’t visible until time is selected.**  
• This is expected. The quote calculates once date/time is chosen.

**How do I create recurring bookings for grooming?**  
You can't create recurring bookings, however when you check-out a pet from the grooming calendar, you will have the option to create a future booking using the Book Next button. You can choose a standard gap of 4 weeks, 8 weeks, 10 weeks, 12 weeks or choose a custom date.