The boarding dashboard

Check in - Boarding

Check Out - Boarding

Adding Pet Breeds 

Walks

Adding Notes against a Pet

Entering a Pet Owner

Recording a Weight against a Pet

Scoring a Pets Behaviour to help pre select spaces and services

Creating a new boarding booking

Creating a new walking booking

Entering A Pet

Setting up Users and User Roles

Recording Vaccines against your pet

Company Details

Spaces

Adding Vets

Communication Centre - Set Up

Setting Up Extra Services

Importing your own data into JungleChief

Using JungleChief

Adding and Updating Vaccines 

Seeing all your bookings

Setting up Vehicles for the Transport Module

Transactions

Editing an Invoice - Adding discounts and charges

Walking - Starting a walk and checking dogs in and out

Daycare Dashboard

Walking Dashboard

Blockout Dates

Transport - Settings

Release Notes - 1st Feb 2024

Receipting a deposit against a booking

Release Notes - 30th July

Creating BlockOut dates

Setting Default Modifiers (discounts)

Xero Integration

Stripe Integration

Transport Booking and Dashboard

Owner Credit and Overpayments explained  

No Cost (Zero/Free) Bookings Made Simple

Release Notes - 28th March 2024

Release Notes - 1st October 2023

Release Notes - 1st November 2023

Release Notes - 11th January 2024

Release Notes - 17 May 2024

Release Notes - 25th September

Payment Gateway Set up

Release Notes - 14th October

Setting up Pricing

Setting up  Concession Cards

Purchasing or Gifting a Concession Card

Assigning a Booking to a Concession Card

Setting up Multiple Tax Rates

Receipting payments

Creating recurring bookings

Release Notes - 15th July 2024

How to cancel bookings

Creating a new daycare booking

Check-in and Check-out Daycare

Release Notes - September 2024

Release Notes - 19th April 2024

Release Notes - 6th May 2024

Release Notes - 30th October

Release Notes - 2nd October 2023

Release Notes - 2nd November 2023

Release Notes - 23rd November 2023

Release Notes - 18th December 2023

Release Notes - 27th Feb 2024

Company Setup

Running your business

Pets

Boarding

Daycare

Walking

Transport

Release Notes

<h2>Feeding Report</h2>The pet feeding report allows quick and easy access to feeding and medical notes for all inhouse and expected pets. In the reports section open the feeding report. By default all inhouse pets as well as today's check-ins are displayed. Users can filter the list by service and space and scroll the date as required. Export functions allow the list to be sent or printed for use. The pet name, owner name and booking number are all links to allow quick editing of any details.&nbsp;Feeding Report Explained&nbsp;&nbsp;The Pet Feeding Report provides a quick and easy way to view feeding and medical notes for all pets currently staying with you or expected to arrive soon. Here’s how it works and how you can make the most of it:&nbsp;&nbsp;<ol><li>Accessing the Feeding Report: - Go to the **Reports Section** and open the **Feeding Report**.&nbsp;&nbsp;</li><li>Default View: - By default, the report shows:&nbsp;<ol><li>All in-house pets (those currently staying).&nbsp;&nbsp;</li><li>Pets scheduled to check-in today. Additional highlighting For boarding bookings shows pets checking in or out.&nbsp;</li></ol></li></ol>3. Filtering and Customizing the Report:<ol><li>You can **filter the list** by:&nbsp;&nbsp; - Service Type (e.g., boarding, daycare, or grooming).&nbsp;&nbsp; - Space or Room (e.g., kennel, suite).&nbsp;&nbsp; - You can also **scroll the dates** to see feeding and medical notes for different days.&nbsp;&nbsp;</li></ol>4. Exporting the Report:<ol><li>The report can be **exported** for printing or sharing.&nbsp;</li><li>This makes it easy to hand out feeding schedules or keep records for staff.&nbsp;&nbsp;</li></ol>5. Quick Access Links for Editing:<ol><li>&nbsp;Each pet’s name, owner’s name, and booking number are clickable links.&nbsp;</li><li>Clicking on these links allows you to **quickly edit** any details related to the pet, owner, or booking, ensuring information is always up to date.&nbsp;&nbsp;</li></ol>This report helps you stay organized and ensures pets receive the correct care by keeping feeding and medical notes easily accessible and editable.<img src="https://cdn-assets.productfruits.com/76ab562d-e47c-4db4-a95c-557a4184afea"> &nbsp;<h2>Pending/Waitlist Service dates and description</h2>Thanks to your feedback we have added corrections to the Pending booking and Waitlist area. This list now shows the name of the walk requested and the date of service.&nbsp;Here’s what’s new:&nbsp;&nbsp;<ol><li>Clearer Information Display: - The list now shows the **name of the requested walk** (or service) so you can quickly identify what was booked.&nbsp; - It also includes the **date of the service** to make scheduling easier.&nbsp;&nbsp;</li></ol>2. Better Organization and Tracking:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;- These changes ensure that you can manage bookings and waitlisted requests more efficiently, reducing any guesswork.&nbsp;&nbsp; &nbsp;

Pay on Check-Check-in or outWe have added the ability to make a payment from the Check-in screen. The Check-in button has been enlarged and users will also see an options menu which contains a 'pay now' option if the booking has an outstanding balance. The same option is available on the Check-out and inhouse lists.Invoice status iconA coloured $ sign icon beside the Check-in button has been added. This will show the current status of the invoice:<ul><li>Green for paid</li><li>Red for unpaid</li></ul>Owner portal maximum booking date&nbsp;A new setting in the Branding area in company setup. The maximum booking date field allows users to limit how far out in advance owners can make a booking via the owner portal. This setting does not affect bookings made by the business owner/user.Xero Issue dateImproved our integration with Xero. Users can now set the invoice issue date as a function of Check-in date. Eg. 10 days before Check-in. This feature is in the invoicing section of company details.

<h2>Special Note regarding setting up your Pricing</h2>We are in the process of implementing a major pricing update that will transition from our current "pricing by space" model to a more adaptable "pricing by pet group" approach. This change will provide greater flexibility in pricing and operations, allowing us to more accurately tailor costs based on the specific needs and characteristics of each pet group. As part of this shift, we will also remove the space selection feature from the owner portal, simplifying the booking process for pet owners and making it easier for them to focus on their pet's individual needs rather than specific spaces.&nbsp;&nbsp;Since this update impacts a core function of our system, we will share detailed information and special notes in advance to ensure a smooth transition. Keep an eye out for these communications, which will provide guidance on the new pricing model and explain any adjustments in the booking process. Our goal is to make this shift as seamless and beneficial as possible for both our team and our clients.<h2>Dashboard Improvements</h2>We’ve enhanced the check-in, check-out, and in-house lists by adding the owner's name alongside each pet’s profile. Additionally, a picture of the pet has been included, providing a quick visual reference to make identification easier. For added convenience, the pet’s photo will display in a pop-up preview whenever you hover over the pet's name, giving you instant access to a visual reminder without navigating away from the list. This feature aims to streamline the workflow, improve accuracy in identifying pets, and add a personal touch to each interaction.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfPQVlC9xvjldZ7T4l9zp-qxOTWLpY-SYypThbKb3p3a_qE5-37F_q7YFOVu0vPMgJz9Ur84zMhHzhgPveyeZQNsZYs6QdQFZoVDWeucp1ZoRcxoP-s95913XOeFKbOcuG5jc17VVk-nS19-NNVzhDIal__rXgYI0uC3_NxcQ?key=GMoJiSKFIf4cr2arFvD1aeNM"><h2>Invoice Search by Pet Name</h2>We’ve improved the transactions page by adding a new feature that allows you to search by pet name. This enhancement makes it easier to locate specific invoices and payments linked to each pet, streamlining your search process and saving time. The pet's name is now clearly displayed on each invoice and payment entry, and it’s fully searchable within both the invoices and payments sections of the transactions page. This update simplifies record-keeping and ensures you can quickly access all transaction details related to any pet.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc6FOvpj5mSp5DGQ-3ycdnPpM9I3Kv_QhX5mDK5HYh-opYHl8F49xAj30Smdv83LORJl79TFZ4zwxSXxomd_dFCO7bSH1IbH2yweQxXCHgAOe1PrBS44Er_PQbgRD58-6XpqV84X-wt3f-7eSFYEI8uQ-SGXBj9pNqck1XXmw?key=GMoJiSKFIf4cr2arFvD1aeNM"><h2>Invoice Reference Field</h2>We’ve enhanced the Invoice Reference field by automatically including essential details to make invoicing quicker and more consistent. By default, the Invoice Reference field now populates with the booking number, pet’s name, check-in date, and the service provided. This default information gives clear context for each invoice and allows for easy reference. You also have the flexibility to overwrite this field if you’d like to modify the reference for any reason.&nbsp;When invoices are synced with Xero, this information will be included, ensuring clarity and continuity in your records across both systems.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcn_875RGhvwS1R2rOY4L-UjrfTubv6Iq1Yv9YL03tZ-wUGzKbruFotQdXcsC_QMjpJX2tFs7p6GsKOWTLmRMLENEe6szsEPk3ETeIEBvbCwzuh5tGcx_FB4pPipRDKW7qO_gHrZopBy9vzTpdGJJp5vo9Y3Keh7UHIPmZWSQ?key=GMoJiSKFIf4cr2arFvD1aeNM"> &nbsp;

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