Help Center
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Help Center
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Getting Started
Getting Started
General
Archiving Pets and OwnersBlockout DatesCancelling bookingsConcession CardsCommunicationCompany DetailsCreating a new booking for boarding or daycareCustomer ReviewsExtra Services and ProductsImporting from your old softwareNo cost (zero/free) bookingsPet BreedsPet NotesSpacesUsers and User RolesVaccinesVetsXero IntegrationStripe Integration
Running your business
Pricing
Pricing
Grooming
Getting started with GroomingScheduling and managing appointmentsToubleshooting grooming
Transactions
Receipting a deposit against a bookingOwner Credit and OverpaymentsCreating Credit NotesOwner StatementsPayment on BookingApplying Credit NotesRefunding OwnersTransactionsEditing an InvoiceReceipting payments
Transport
Transport settingsUsing transport
Walking
Walking BasicsWalking DashboardSetting up a Walking GroupCreating a new walking booking
Release Notes
Release Notes - March 2026Release Notes - Jan 2026
FAQ
General FAQ

Archiving Pets and Owners

To remove or archive pets and/or owners, do the following:

  1. First go to the Pet details page and switch the Active toggle to off and save.
  2. Then go to the Owner details page and switch the Archive toggle to off and save.

You can reverse the toggles to bring them back into an active state.

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