The boarding dashboard

Check in - Boarding

Check Out - Boarding

Adding Pet Breeds 

Walks

Adding Notes against a Pet

Entering a Pet Owner

Recording a Weight against a Pet

Scoring a Pets Behaviour to help pre select spaces and services

Creating a new walking booking

Entering A Pet

Setting up Users and User Roles

Recording Vaccines against your pet

Company Details

Spaces

Adding Vets

Communication Centre - Set Up

Setting Up Extra Services

Importing your own data into JungleChief

Adding and Updating Vaccines 

Setting up Vehicles for the Transport Module

Transactions

Editing an Invoice - Adding discounts and charges

Walking - Starting a walk and checking dogs in and out

Daycare Dashboard

Walking Dashboard

Blockout Dates

Transport - Settings

Receipting a deposit against a booking

Release Notes - 30th July

Creating BlockOut dates

Applying modifiers (discounts)

Xero Integration

Stripe Integration

Transport Booking and Dashboard

Owner Credit and Overpayments explained  

No Cost (Zero/Free) Bookings Made Simple

Release Notes - 25th September

Payment Gateway Set up

Release Notes - 14th October

Setting up  Concession Cards

Purchasing or Gifting a Concession Card

Assigning a Booking to a Concession Card

Release Notes - 23rd Jan 2025

Setting up Multiple Tax Rates

Receipting payments

Creating recurring bookings

How to cancel bookings

Check-in and Check-out Daycare

Pricing (NEW)

Pricing Migration Guide (New)

How to create a booking

Using JungleChief

Seeing all your bookings

Release Notes - May 2025

Release Notes - 15th July 2024

Release Notes - September 2024

Release Notes - 30th October

Company Setup

Running your business

Pets

Boarding

Daycare

Walking

Transport

Release Notes

We are excited to introduce the latest updates and enhancements to JungleChief! Your feedback has been instrumental in shaping these improvements, and we’re confident they will enhance your efficiency and overall experience. Below are the key updates included in this release:<h3>Mass Check-In and Check-Out Feature</h3>Responding to popular demand, we have introduced a&nbsp;Mass Check-In and Check-Out feature to streamline the pet management process. This new functionality allows users to select multiple pets on the Check-In and Check-Out screens and process them all at once, significantly reducing time and effort.<h4>How It Works:</h4><ul><li>Users can now select multiple pets within the Check-In or Check-Out screen.</li><li>The check-in or check-out process can then be completed for all selected pets simultaneously.</li><li>This feature simplifies bulk processing, saving valuable time for businesses handling multiple pet check-ins and check-outs.</li></ul><h4>Important Note:</h4>At this stage, the&nbsp;"Pay on Check-In" function is not yet available when using the Mass Check-In/Check-Out option. However, we plan to incorporate this capability in a future update.<h3>Auto Booking Confirmation</h3>To enhance convenience for daycare providers, we have introduced an&nbsp;Auto Booking Confirmation system, giving businesses more control over how bookings are handled.<h4>How It Works:</h4><ul><li>Users can configure auto-confirmation preferences based on different services (e.g., allowing auto-confirmation for daycare while requiring manual confirmation for boarding).</li><li>Businesses can choose from the following options:<ul><li>None: All bookings require manual confirmation.</li><li>All Bookings: Automatically confirm all bookings without requiring approval.</li><li>With Payment on Booking: Automatically confirm bookings only when payment is completed at the time of booking.</li></ul></li></ul>This enhancement reduces administrative workload and provides pet owners with a more seamless booking experience.<h3>Concession Card System Enhancements</h3>We have made several improvements to the&nbsp;Concession Card System to optimize transaction processing and better manage concession cards.<h4>Key Improvements:</h4><ul><li>Bug Fix: Resolved an issue that previously allowed concession cards to be added via the owner portal without an associated invoice.</li><li>Stripe Integration:<ul><li>All concession card purchases made via the owner portal will now be processed through&nbsp;Stripe.</li><li>If a payment fails to complete via Stripe, a fallback system will automatically generate an invoice and prevent the card from being activated until payment is resolved.</li></ul></li><li>Improved Card Management:<ul><li>Users can now&nbsp;delete unused concession cards, providing better control over active and inactive cards.</li></ul></li></ul>These updates ensure a smoother and more secure experience for both businesses and pet owners.<h3>Owner Portal Enhancements</h3>To provide a more reliable and feature-rich experience, we have implemented multiple enhancements to the&nbsp;Owner Portal.<h4>Updates and Fixes:</h4><ul><li>Bug Fixes: Several performance issues and minor glitches have been resolved to improve functionality and user experience.</li><li>Background Improvements: Behind-the-scenes system updates have been made to prepare for an upcoming&nbsp;major refresh and expansion of the Owner Portal. Stay tuned for more exciting changes!</li></ul><h3>General Fixes and Improvements</h3>Beyond the key updates above, this release also includes numerous&nbsp;general bug fixes and UI enhancements to improve the stability, performance, and usability of JungleChief.These refinements contribute to a smoother and more reliable experience as you manage your pet care business, ensuring that daily operations run seamlessly.<h3>Thank You for Your Feedback!</h3>Your continued support and feedback are invaluable in helping us improve JungleChief. We hope these updates will make your pet management tasks more efficient and hassle-free.We’d love to hear from you! If you have suggestions for future enhancements, please don’t hesitate to reach out. Our goal is to make JungleChief the best possible tool for your business needs.Happy managing,&nbsp;The JungleChief Team &nbsp;

We’re excited to share the newest features and improvements in JungleChief! Thanks to your valuable feedback, this release focuses on streamlining the booking process, improving data visibility, and adding new reporting capabilities to help you manage your business more effectively.Significant upgrades have been made to the main booking page to improve workflow:<ul><li>Expanded Quote Section: A larger, clearer quote display helps you easily review and explain pricing before confirming a booking.</li><li>Simplified Extras &amp; Transport Links: Adding extra services or transport options is now faster and more straightforward.</li><li>Invoice Modifier Selection: You can now apply invoice modifiers directly from the main booking screen—no need to navigate to a separate menu.</li></ul><figure class="image"><img src="https://cdn-assets.productfruits.com/81f3c09e-5660-4019-b8f4-42380e419f12"></figure>&nbsp;Family Booking Made EasyManaging bookings for multiple pets from the same family just got easier!<ul><li>If you want to select multiple pets from the same family, select the first pet, then drop-down again and select related family pets.</li><li>This streamlined process saves time and ensures that all pets in the family are booked together under one session.</li></ul><figure class="image image_resized" style="width:61.17%;"><img src="https://cdn-assets.productfruits.com/1636f242-f9c7-4a05-928a-83ba71f02c96"></figure>Expanded Reporting OptionsWe’ve introduced several new reports to help you monitor key data across your business. More insights, better decisions.<ul><li>Occupancy Report: Understand how your space is being utilized across date ranges and booking types.</li><li>Pet Birthday Report: View upcoming birthdays so you can celebrate your furry clients—or use the data for marketing opportunities.</li><li>Vaccination &amp; Desexing Report: Easily track which pets need vaccinations or have not yet been desexed. These reports offer greater visibility into compliance and pet health. &nbsp;</li></ul><figure class="image"><img src="https://cdn-assets.productfruits.com/88e7e0dc-581a-43c7-8065-eeaffd4f4629"></figure>All new reports can be found in the Reporting section of the left-hand menu. &nbsp;&nbsp;

<h2>Special Note regarding setting up your Pricing</h2>We are in the process of implementing a major pricing update that will transition from our current "pricing by space" model to a more adaptable "pricing by pet group" approach. This change will provide greater flexibility in pricing and operations, allowing us to more accurately tailor costs based on the specific needs and characteristics of each pet group. As part of this shift, we will also remove the space selection feature from the owner portal, simplifying the booking process for pet owners and making it easier for them to focus on their pet's individual needs rather than specific spaces.&nbsp;&nbsp;Since this update impacts a core function of our system, we will share detailed information and special notes in advance to ensure a smooth transition. Keep an eye out for these communications, which will provide guidance on the new pricing model and explain any adjustments in the booking process. Our goal is to make this shift as seamless and beneficial as possible for both our team and our clients.<h2>Dashboard Improvements</h2>We’ve enhanced the check-in, check-out, and in-house lists by adding the owner's name alongside each pet’s profile. Additionally, a picture of the pet has been included, providing a quick visual reference to make identification easier. For added convenience, the pet’s photo will display in a pop-up preview whenever you hover over the pet's name, giving you instant access to a visual reminder without navigating away from the list. This feature aims to streamline the workflow, improve accuracy in identifying pets, and add a personal touch to each interaction.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfPQVlC9xvjldZ7T4l9zp-qxOTWLpY-SYypThbKb3p3a_qE5-37F_q7YFOVu0vPMgJz9Ur84zMhHzhgPveyeZQNsZYs6QdQFZoVDWeucp1ZoRcxoP-s95913XOeFKbOcuG5jc17VVk-nS19-NNVzhDIal__rXgYI0uC3_NxcQ?key=GMoJiSKFIf4cr2arFvD1aeNM"><h2>Invoice Search by Pet Name</h2>We’ve improved the transactions page by adding a new feature that allows you to search by pet name. This enhancement makes it easier to locate specific invoices and payments linked to each pet, streamlining your search process and saving time. The pet's name is now clearly displayed on each invoice and payment entry, and it’s fully searchable within both the invoices and payments sections of the transactions page. This update simplifies record-keeping and ensures you can quickly access all transaction details related to any pet.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc6FOvpj5mSp5DGQ-3ycdnPpM9I3Kv_QhX5mDK5HYh-opYHl8F49xAj30Smdv83LORJl79TFZ4zwxSXxomd_dFCO7bSH1IbH2yweQxXCHgAOe1PrBS44Er_PQbgRD58-6XpqV84X-wt3f-7eSFYEI8uQ-SGXBj9pNqck1XXmw?key=GMoJiSKFIf4cr2arFvD1aeNM"><h2>Invoice Reference Field</h2>We’ve enhanced the Invoice Reference field by automatically including essential details to make invoicing quicker and more consistent. By default, the Invoice Reference field now populates with the booking number, pet’s name, check-in date, and the service provided. This default information gives clear context for each invoice and allows for easy reference. You also have the flexibility to overwrite this field if you’d like to modify the reference for any reason.&nbsp;When invoices are synced with Xero, this information will be included, ensuring clarity and continuity in your records across both systems.<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcn_875RGhvwS1R2rOY4L-UjrfTubv6Iq1Yv9YL03tZ-wUGzKbruFotQdXcsC_QMjpJX2tFs7p6GsKOWTLmRMLENEe6szsEPk3ETeIEBvbCwzuh5tGcx_FB4pPipRDKW7qO_gHrZopBy9vzTpdGJJp5vo9Y3Keh7UHIPmZWSQ?key=GMoJiSKFIf4cr2arFvD1aeNM"> &nbsp;

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