Refunding Owners
To issue a refund:
- Go to the Transactions page.
- Click Edit (or select the payment number).
- Click the Refund button at the bottom of the page.
JungleChief will:
- Remove the payment from any attached invoices
- Return the invoice to an Unpaid status
You’ll then be prompted to record:
- Refund method (cash, bank transfer, etc.)
- Reason for the refund
Your user login details are also recorded for full traceability.
If the payment was made via Stripe, the system will automatically process the refund through Stripe back to the original credit card. No manual refund of money is required.