Refunding Owners

To issue a refund:

1. Go to the Transactions page > Payment section
2. Click Edit on the relevant payment (use the search bar if necessary).
3. Click the Refund button at the bottom of the page.

JungleChief will:

• Remove the payment from any attached invoices
• Return the invoice to an Unpaid status

You’ll then be prompted to record:

• Refund method (cash, bank transfer, etc.)
• Reason for the refund

Your user login details are also recorded for full traceability.

If the payment was made via Stripe, the system will automatically process the refund through Stripe back to the original credit card. No manual refund of money is required.

If you're making a cash refund, you will need to pay this manually.