Getting started with Grooming

1). What is the Grooming Module?

The Grooming Module streamlines management of grooming appointments, services, pricing, staff schedules, and owner communication.

You can:

• Book, reschedule, and cancel appointments (drag‑and‑drop on the calendar).
• Define services, durations, tax types, and portal visibility.
• Control grooming hours, staff breaks, and block‑outs.

Manage owners and pets in a single view.
 

2). Enable the module

Prerequisites
• Company admin access
• Awareness that turning the module on may change subscription pricing

Steps

1. Go to Administration › Company Details › Modules.
2. Toggle Grooming to On.
3. Click Save Changes.
4. Log out and back in to refresh your profile.

Result: Grooming appears in your left‑hand menu and the calendar is available.

Note: Any subscription price change is shown on the Modules page before you save.

3). Configure core settings

Use Administration › Grooming to control the calendar and service catalogue.

You can set:

• Calendar display hours (what hours show in the grooming calendar).
• Staff breaks (standard break blocks applied to groomers).
• Service catalogue (names, costs, durations, tax type; portal visibility).

Use Administration › Users to manage people:

• Create staff profiles and assign the Groomer role (this creates a personal groomer calendar).
• Set each groomer’s working days/hours, breaks, and block‑out dates.

Important: Business opening hours for grooming are governed by each groomer’s availability.

4). Create grooming services

Where: Administration › Grooming › Add Grooming Service

Steps

1. Click Add Grooming Service.
2. Enter Name, Cost, Service Level, and Tax Type (if different from default).
3. Set Duration (prevents overbooking in the owner portal).
4. Add a Description (shown during owner self‑booking).
5. Toggle Show on Portal if owners can self‑book this service.
6. Click Save.

Managing services

The Services list supports Edit, Archive, and Delete via the Options button.