Help Center
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Help Center
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Getting Started
Getting Started
General
Archiving/Deleting Pets and OwnersBlockout DatesCancelling bookingsConcession CardsCommunicationCompany DetailsCreating a new booking for boarding or daycareCustomer ReviewsExtra Services and ProductsImporting from your old softwareNo cost (zero/free) bookingsPet BreedsPet NotesSpacesUsers and User RolesVaccinesVetsXero IntegrationStripe IntegrationEmails not being delivered to customersMobile appHow to clear demo dataJungleChief SubscriptionRecurring BookingsMulti Factor AuthenticationActivating your subscription
Running your business
Pricing
Pricing
Grooming
Getting started with GroomingScheduling and managing appointmentsToubleshooting grooming
Transactions
Receipting a deposit against a bookingOwner Credit and OverpaymentsCreating Credit NotesOwner StatementsPayment on BookingApplying Credit NotesInvoicing DefaultsRefunding OwnersTransactionsEditing an InvoiceReceipting payments
Transport
Transport settingsUsing transport
Walking
Walking BasicsWalking DashboardSetting up a Walking GroupCreating a new walking booking
Release Notes
Release Notes - March 2026Release Notes - Jan 2026
FAQ
General FAQ

Activating your subscription

If your trial has expired, you can start or reactivate your subscription by clicking on your profile image on the top-right of the screen, then selecting Administration > Company Details.

On the company details page, selet the Modules tab. This is where you enter your credit card details and activate your paid subscription.

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