Customer Reviews

An automatic email template has been added to the Communications settings.

The template called Post Booking Thank You Email can be sent automatically after a booking is checked out.

Features include:

• Add a Review Special Link to encourage customer reviews
• Fully customisable email template
• Optional send frequency control

You can set how often a client receives the email, for example:

• Only once every 6 months, regardless of how often they book.

This helps businesses collect reviews without overwhelming customers with emails.

Go to Communications settings in the Admin menu

Then make any required changes to your Review Template