Help Center
Go back to application
Help Center
Go back to application
Company Setup
Company DetailsSpacesWalksAdding VetsAdding Pet Breeds Adding and Updating Vaccines Setting up Vehicles for the Transport ModuleCommunication Centre - Set UpBlockout DatesSetting Up Extra ServicesSetting up Users and User RolesImporting your own data into JungleChiefXero IntegrationStripe IntegrationPayment Gateway Set upSetting up Concession CardsPurchasing or Gifting a Concession CardAssigning a Booking to a Concession CardSetting up Multiple Tax RatesPricing (NEW)Pricing Migration Guide (New)
Running your business
Release Notes

Pricing Migration Guide (New)

On Saturday 4th Jan at 6pm NZT, we will implement a significant change to the way services are charged. This update addresses feedback regarding the current pricing system, which is tied to the space a pet occupies, limiting flexibility in your business operations. The new system introduces Price Groups, allowing greater customization and adaptability.

Key Changes

1. Introduction of Price Groups:

  • You can now create and assign price groups, such as "Small Dog" or "VIP Pet."
  • Each pet will be assigned to a price group through the Pet Details area.
  • Price groups will be linked across all modules, ensuring consistent pricing for a pet based on its assigned group.

2. Transition of Existing Bookings:

  • Any existing bookings made before the transition date will remain at the current prices.

3. Database Update:

  • This is a core system change requiring updates to your database. We’re here to assist with this transition.

4. Support Availability:

  •  We are available to help via **Crisp Chat** or you can schedule a meeting with us for personalised assistance. Book Here

 

Step-by-Step Guide to Implement the New Pricing System

Step 1: Create Price Groups

  1. Navigate to the Administration Menu and select Company Details.
  2. Beside the Pricing tab, locate the new Pricing Groups tab.
  3. Click the Add Group button.
  4. Fill in the required details:
    • Group Name: Enter a name for the group (e.g., "Small Dog" or "VIP Pet").
    • Applicable Species: Select the species this group applies to.
    • Default Group: Choose whether this group should be the default.
      • The default group will apply to pets without an assigned group.
      • A warning will appear on the booking page if a default group is used.

5. Save the new group. Repeat as needed to create additional groups.

Step 2: Link Price Groups to Prices in Each Module

  1. Return to the Pricing tab.
  2. In each module section, you will see your existing prices and a new Price Group Selection field beside the space selection.
  3. For each price:
    • Select the appropriate Price Group.
    • Deselect the old Space Selection.
  4. Save each line after making changes.

Once all spaces are deselected, the space selection field will be removed from the module.

Step 3: Assign Price Groups to Pets

  1. Navigate to the Pet Details page for each pet.
  2. Locate the Price Group Selection field beside the Breed Selection.
  3. Select the appropriate Price Group for the pet.
  4. Save the pet details.

Additional Notes

  • You can create and manage as many price groups as needed to suit your business model.
  • If a price group is not assigned to a pet, the system will default to the Default Group settings and display a warning during bookings.

Need Assistance?

Our team is here to help!

  • Contact us via our in-app chat, or;
  • Schedule a meeting with our support team for one-on-one guidance.

This change is designed to provide greater flexibility and customisation, enabling you to offer tailored pricing for your services. We appreciate your cooperation and feedback during this transition.

Powered by Product Fruits